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Privacy Policy

Ship Shape Resources Ltd (hereafter “Ship Shape”) is committed to protecting your privacy. This Privacy Policy is intended to describe how your personal information is collected, processed and used, and we will make every effort to ensure that our activities are in accordance with this Privacy Policy.

Ship Shape fully complies with the provisions of the Data Protection Act 1998 when processing data about you and/or your company. There is a legal requirement for Ship Shape to collect and store certain information (such as proof of identity) in order to demonstrate that a worker has a right to work in the UK and be paid as such by Ship Shape.

Collection and Use of Personal Information

In order to provide a payroll service to the self employed or make salary payments to employees, and to comply with current employment and tax legislation, Ship Shape is required to collect and store certain personal information.This includes, but is not limited to information such as your contact details, bank account and transaction information, National Insurance number, ID and Right to Work documents. Information is collected via MyShipShape online account, online forms/surveys, email, over the phone, or by post.

Your personal information may also be used to provide support and guidance and from time to time to offer you additional services and information from Ship Shape.

Any data entered via online forms/surveys, or directly into your MyShipShape account is protected with SSL Encryption Certificates (secure socket layer technology) issued by leading certificate authorities Thwate. This ensures all data transferred between users and our systems is encrypted.

All data received via post or fax will be uploaded to our systems by trained staff then the physical copies securely destroyed.

By providing your personal data, you agree to the transfer, storing and, or processing of it in accordance with this privacy policy.

Storage and Protection of your personal data

All your data is held either within the MyShipShape system or the Ship Shape CRM system, both of which operate from secure servers.

We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls, virus checking and anti-spyware programs, server authentication, user profiles and passwords to protect the security of your data.

Regular staff training on data protection and privacy ensures that staff are fully aware of their responsibilities in regards to the protection of your personal data.

Data within your MyShipShape Account

The MyShipShape account holder is ultimately responsible for administering and safeguarding the usernames and passwords used to access your MyShipShape account. You should log out of your account after you have finished any given session, especially if you are on a public computer.

Read only access to your MyShipShape account is available to specific staff members but is strictly controlled by passwords and IP address restrictions. The use of this access is for assisting with the system, and offering support when necessary.

Collection of Non Personally-Identifiable Information

When using our websites Ship Shape collects the following information to help us gather statistics and improve performance.This information cannot be used to identify you individually:

IP addresses: every computer connected to the Internet is provided with a domain name (e.g. earthlink.net) and an IP Address (e.g. 192.164.13.145). When a visitor requests a page from within the MyShipShape website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server.We collect IP information in order to administer our website and gather statistics to improve performance.

Cookies: cookies are tiny text files stored on your computer when you visit a website and cannot harm your computer.Cookies cannot look into your computer to obtain personally identifiable information or read information on your hard drive. Ship Shape uses two types of cookies:

  • Cookies that remember your site preferences and log-in details to make the site easier and quicker to use. For example to personalise your settings/backgrounds.
  • Cookies that allow us to understand when and how the site is used. We use this information to improve both the site and our service. No personal information is conveyed by these cookies.

You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser's help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.

Monitoring and Recording Telephone calls

Occasionally we may record incoming and outgoing telephone calls for training and monitoring purposes.This helps us to maintain a high standard of service and resolve problems.

Disclosure of information

Ship Shape will not pass your personal information to a third party without your explicit and specific expression of interest in their services.The only instance when we will pass your information on to third parties is when we are required to do so by law or in the good-faith belief that such actions are necessary to:

  1. Conform to the edicts of the law or comply with a legal process served on Ship Shape.
  2. Protect and defend the rights or property of Ship Shape, or visitors to MyShipShape.
  3. Identify persons who may be violating the law, the legal notice, or the rights of third parties.
  4. Cooperate with the investigations of purported unlawful activities.

Ship Shape reserves the right to transfer information in connection with the sale of all or part of Ship Shape capital stock or assets to any third party.

Changes to our privacy policy

Ship Shape may change this policy from time. You should regularly check the Privacy Policy page available at www.myshipshape.com to ensure that you are happy with any changes.Your continued use of the service will signify that you agree to any changes.

Ship Shape Pay is a trading name of Ship Shape Resources Ltd.